Whether you are considering the development of a strategic vendor services sourcing plan, or are looking to outsource an entire service line in your business, WMC has the experience to lead you through the selection, operational transition, and steady state vendor governance process.
We have a proven framework that has been tested and honed over time to maximize the success of your sourcing engagement.
The process starts with coaching on the pros and cons of outsourcing and whether it is an effective solution for the challenge at hand. This is followed by a market-scan of potential partners and development of a business case to support an executive decision stage gate.
With business case acceptance, we then work with subject matter experts to define the solution specification package (RFQ/RFI/RFP) for distribution to potential partners. We work with the client to down-select partners based on defined commercial, legal, and technical criteria and reconfirm the business case based on initial responses.
WMC’s has experienced outsourcing deal negotiators who have operated on both sides of the table. We work with the client and prime vendor legal team to reach an executed agreement with clearly defined service description and success criteria, and provide program expertise in the development of an effective transition plan to integrate the vendor into your day-day operations.
In addition we provide ongoing coaching post-transition to ensure a healthy and well-managed relationship with your new vendor partner. This can include client satisfaction monitoring, operations and project governance, and regular health checks.
Onshore or offshore, sourcing a new vendor or managing an existing relationship back to health – we can help!